At MyBins, we’re continually enhancing the platform to help local authorities deliver clearer, more engaging communication with residents while reducing the workload for council staff.
Our latest update introduces two highly requested features that make collection calendars easier to understand and provide a better way to communicate temporary service changes.
Every council has its own collection services, with residents often using a combination of wheelie bins, recycling boxes, food waste caddies, sacks and garden waste bins.
Previously, collection calendars displayed a standard marker icon for every collection. Councils can now choose to display coloured icons that represent the actual container being collected.
Available icons include:
- Wheelie Bins
- Recycling Boxes
- Food Waste Caddies
- Recycling Bags
- General Waste Bins
By using recognisable container icons, residents can identify their next collection at a glance without needing to read additional text.
Benefits for Residents
- Instantly recognisable collection types
- Easier-to-read collection calendars
- Reduced confusion between different recycling services
- Improved accessibility for visual learners
Benefits for Councils
- Clearer communication with householders
- Fewer missed presentations caused by confusion
- Improved user experience within the MyBins app
- Customisable to suit each authority’s collection services
Better Communication Means Better Participation
Keeping residents informed is one of the biggest challenges facing waste collection services. The more clearly collection information is presented, the more likely residents are to present the correct container on the correct day.
Combined with collection reminders, recycling guidance, news updates and push notifications, MyBins continues to evolve as the UK’s leading resident engagement platform for waste and recycling services.
If you’d like to learn more about the latest MyBins features or arrange a demonstration, contact our team today and discover how MyBins can help improve resident engagement while reducing avoidable missed collections.
